
Automating AP Workflow Processes with Ancora
partner overview
About InTown Suites
As one of America’s largest wholly-owned economy extended stay hotel brands, InTown Suites boasts 196 properties in 22 states. Since 1989, this extended stay brand has experienced high occupancy rates, leading to sustained growth and stability.
InTown Suites provides apartment-style suites that are designed for extended weekly, monthly, or even longer stays and includes in-room kitchens with a full-size refrigerator, two-burner stovetop, and microwave.
- One of the largest economy extended stays in the country
- 196 Locations in 22 states
- Using Epicor ERP

The challenge
Delays in invoice processing leads to challenges providing service to customers.
inTown Suites relied heavily on manual processes for invoicing. Incoming mail brought paper invoices from vendors, which were physically passed between AP processors. Invoices often languished on desks, managed through individual organizational methods. Vendor inquiries required time-consuming research to ascertain payment status, causing frustration for everyone involved.
Approval necessitated physical transport of invoices to managers for GL coding, and processors had to manually track PO approvals to know when an invoice was ready to process.
This inefficient system lacked visibility into account status and monthly accruals, and strained vendor relationships.
InTown Suites needed an automation solution that would be able to automatically process their non e- invoices to help them be more efficient and improve visibility.
Challenges:
- Physical invoices would sit on individuals’ desks waiting for processing
- Over reliance on printed invoices lead to manual processes with poor visibility
- Invoices frequently went missing, leading to poor vendor relationships
InTown Case Study

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To see how ancora’s Intelligent Document Processing solution was deployed to help automate the capture and extraction of data from paper invoices, please click the button below.

THE SOLUTION
InTown dramatically improves invoice visibility and vendor relationships
ancora’s intelligent document processing solution was deployed to help automate the capture and extraction of data from the customer’s non e- invoices, saving them from the overwhelming and inefficient paper shuffle of relying on printed invoices.
With ancora, the customer’s invoice data is captured and converted into machine-readable form. Sophisticated algorithms and data validation rules that are built into the system are used to verify the accuracy and completeness of the extracted data.
With ancora, customer has gained visibility into outstanding AP Customer is able to pay vendors in a more timely manner, improving vendor relationships
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